The map below depicts the most recent cities in the United States where Comcast Xfinity users have reported problems and outages. If you are experiencing problems with Comcast Xfinity, please submit a report below.
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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Comcast Xfinity users affected:
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Comcast is an American telecommunications company that offers cable television, internet, telephone and wireless services to consumer under the Xfinity brand. These offerings are usually available in triple play packages. Comcast Xfinity is the largest cable TV company and largest home Internet service provider in the United States.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Chicago, IL | 531 |
| Houston, TX | 392 |
| Seattle, WA | 250 |
| Washington, D.C., DC | 248 |
| Philadelphia, PA | 243 |
| Atlanta, GA | 224 |
| Denver, CO | 207 |
| San Francisco, CA | 151 |
| Sacramento, CA | 144 |
| Orlando, FL | 140 |
| Indianapolis, IN | 137 |
| Miami, FL | 132 |
| Boston, MA | 120 |
| Detroit, MI | 118 |
| Portland, OR | 117 |
| Minneapolis, MN | 109 |
| Brooklyn, NY | 99 |
| Jacksonville, FL | 94 |
| Littleton, CO | 91 |
| Oakland, CA | 90 |
| Salt Lake City, UT | 87 |
| Baltimore, MD | 82 |
| Pittsburgh, PA | 72 |
| Tampa, FL | 63 |
| New York City, NY | 60 |
| San Jose, CA | 59 |
| Tacoma, WA | 48 |
| Reno, NV | 45 |
| Saint Paul, MN | 39 |
| Nashville, TN | 38 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
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Comcast Xfinity Issues Reports
Latest outage, problems and issue reports in social media:
Sean Anomaly (@SeanAnomaly) reported @dalocksmith @Xfinity @XfinitySupport i've literally lost thousands of dollars due to their incompetence and terrible customer service**** xfinity forever, dude
- India (@india_raquel_) reported
@Xfinity another outage smh unacceptable
- Denise (@HOLLADZA) reported
@Xfinity your automated system and customer service suck! Still on hold after 50 minutes! Your billing is a scam and rips people off! Worst company to work with.
- milky titt*es (@yomyjuggs) reported
Like I’m trying to get this cable installed before the damn game tonight smfh. Of course it’s a ******* problem @Xfinity
- Mark Levesque (@markballzout) reported
@Xfinity I thought your customer service was supposed to have gotten better. Internet has been crapping out all day and then I wait on hold just to get hung up on when someone finally picks up the phone? Shameful
- 📦 (@bx1_22) reported
@dimplesNOpimple @_aprilreign_ @TMobile Xfinity Mobile is great, especially if you're a Comcast customer
- Briana (@unleashtheceo) reported
Just went 25 hours without service as of yesterday and surprise surprise, my service is down AGAIN. @XfinitySupport @Xfinity save your generic “we thank you for your patience” bullsh*t. I’m cancelling services first thing in the morning.
- Abby (@catnipzzz_) reported
Yeah I'm done with @Xfinity another outage really it's a Saturday night??
- Brennan Blumenthal (@BrennanBlument1) reported
@Xfinity I have to sign in to my account and then sign in again to talk to automated response robot to tell you I pay too much money for my internet to be out in a first world country at 2am?
- braska_dadbod (@DavidMacrander) reported
@hawkguymatt @Xfinity @YouTubeTV We use Hulu live during sports season and when March madness ends, we cancel it until week 0 again. It’s worked really well and we save money for 4 months because we literally don’t watch cable tv programming.
- gabe 🦮 (@GabrielDeeee) reported
We pay so much for Xfinity and it’s ******* trash, what ******** is going on hh
- LL🔌 LL✈️ (@BigAhkPaperwork) reported
I think AT&T did summin to my coax outlets bc my xfinity modem won't activate and when dey came ****** said our satellite dish wouldn't work when dat **** was installed my Direct TV and dese ***** *** ****** made us put another one in but wouldn't take da old one out
- alana albarran (@lovealanaa) reported
Bro **** xfinity this is the second power outage in like two days
- Steve Rushlau (@srushlau) reported
@hawkguymatt @Xfinity @YouTubeTV It should have all of them then. The 4 letter, B1G network, and all basic channels
- Abby (@catnipzzz_) reported
Come on another outage I'm done with u guys @Xfinity
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