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The latest reports from users having issues in Alexandria come from postal codes 22311, 22310, 22307, 22304, 22314 and 22303.
Comcast is an American telecommunications company that offers cable television, internet, telephone and wireless services to consumer under the Xfinity brand. These offerings are usually available in triple play packages. Comcast Xfinity is the largest cable TV company and largest home Internet service provider in the United States.
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Problems in the last 24 hours in Alexandria, Virginia
The chart below shows the number of Comcast Xfinity reports we have received in the last 24 hours from users in Alexandria and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Comcast Xfinity users through our website.
Internet (59%)
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TV (13%)
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Wi-fi (12%)
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Total Blackout (7%)
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E-mail (6%)
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Phone (3%)
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Live Outage Map Near Alexandria, Virginia
The most recent Comcast Xfinity outage reports came from the following cities:Washington, D.C., Alexandria, Fort Washington, Arlington, Woodbridge, Fort Belvoir, Clinton, McLean, Hyattsville, Vienna, Falls Church, Annandale and Capitol Heights.
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| City | Problem Type | Report Time |
|---|---|---|
 Washington, D.C. | TV | |
| Washington, D.C. | Internet | |
| Washington, D.C. | Internet | |
| Washington, D.C. | Internet | |
| Washington, D.C. | Wi-fi | |
| Washington, D.C. | Internet |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
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Comcast Xfinity Issues Reports Near Alexandria, Virginia
Latest outage, problems and issue reports in Alexandria and nearby locations:
- Gracie, Chief Fun Officer 🥳 (@nomorenightowl) reported fromAlexandria, Virginia
@mytntlife @AmyiCzyk @94MRSTNT I'm stuck at my new place, waiting for the Comcast guy to get my internet set up. I've unpacked everything I can. He's so slow!!!
- Kai Michael (@Real_Kaimeha) reported fromNew Carrollton, Maryland
@Xfinity I wanted to see other pkg offers for my account. Select Dbl Play is available for $89.99(no term agreement). I’m paying almost $200 for the same service w/o ANY premiums. Cust. Retention is useless. This needs to be resolved ASAP!
- Timothy sem*nza (@sem*nzaTimmy) reported fromAlexandria, Virginia
@comcastcares I was charged $60 for an technician installation fee that I ended up not needing after setting up the service myself. The technician I spoke to said I would be refunded, but the charge is still on my bill.
- Jeff (@jephilip) reported fromWashington, D.C., District of Columbia
@JeffreyCook @dcsportsbog @DCAbloob ‘Served’ is a very polite word given how their service and technology are way worse than Comcast now. And i hate saying that.
- Greg Waples (@GWaples) reported fromArlington, Virginia
@ComcastCares#mobile_Care I have tried every other method to contact Comcast that is provided, and none will allow me to get through. I am just trying to get a new remote control for one of our set top boxes. One of them has broken (it’s not the batteries). Please contact me.
- Tom Nguyen (@AgarWoodCapital) reported fromFranconia, Virginia
@katelyn_pippin Comcast sucks a lot more, worst customer service ever to cancel their slow ass service
- Portal Lord (@DonV757_) reported fromSuitland, Maryland
Yall ****** better get it together @Xfinity. Make this sh*t happen or I'm out.
- Kobe💰 (@ko_stacks) reported fromWashington, D.C., District of Columbia
All these damn xfinity channels & stuff to watch on Netflix but I still don’t watch tv
- Su (@SutonaShari) reported fromWashington, D.C., District of Columbia
Bruh. This Comcast sh*t taking hella long. I got plans
- Aaron Rupar (@atrupar) reported fromWashington, D.C., District of Columbia
@grabowsky_k @comcast Unfortunately I’m forced to pay for the services @comcast is failing to provide me tonight. Sounds like there’s a total outage in my area.
- Jenn Schneider (@JennSchneider28) reported fromWashington, D.C., District of Columbia
@RCNconnects I’m having a hard time deciding who has worse customer service: you or Comcast. Considering I just got a bill AFTER CANCELLING MY CRAPPY SERVICE with an unspecified $175 “one time fee” on it I’d say it’s you guys, even though the first Comcast tech I had made me cry.
- Deana Dennis (@Deana_Dennis) reported fromArlington, Virginia
@TKavulla @PepcoConnect For what it’s worth, when I still had cable/internet at my house & they had an outage, I always argued getting a credit based on the hours/days w/o service & they generally gave it to me w/o fight. Now of course, After I cut the cord w/ @comcast I don’t have to worry about it. 😆
- 🍌 (@MiamiVyce) reported fromWashington, D.C., District of Columbia
Damn how tf ComCAst pushed through onna Sunday ... I wasn’t suppose to see that charge till Monday. Savages.
- Chris Geoghooligan (@CGsquiggles) reported fromAlexandria, Virginia
I got on a @comcastcares service call waitlist yesterday and was notified my appointment would be moved up to 7:30-10am this morning. Got a call from the tech at 9am, asked me what was wrong, then interrupted me to put me on hold. I hung up after a few minutes because WTF.
- Stephanie Wielinski (@S_Wielinski) reported fromArlington, Virginia
I never got a text about this... that would have been nice. #xfinity
- James O. Mauldin (@mauldin006) reported fromWashington, D.C., District of Columbia
@bizzygirl1 @greta Not sure how it works with Comcast - good heavens I hope I never have to do business with them - but in situations like that I just l hold down the 0 (zero) button.
- Ivan Avramović (@iavramovic) reported fromAlexandria, Virginia
Kim from @Xfinity, you are a damn ANGEL.
- Rob Joswiak (@RobJoswiak) reported fromWashington, D.C., District of Columbia
Dear @Xfinity,If I were home I would just watch it on TV! Your #inhome option is pointless! People want to be able to watch programming on the go!Sincerely,a soon to be former customer
- Jack O'Connell (@AmboyJack) reported fromArlington, Virginia
@verizonfios Switching to FIOS may have been the worst decision I made when I moved! I’ve had more TV issues in three months with FIOS than I did in three years with Xfinity!
- Nancy Drew (@MountjoyDAR) reported fromAlexandria, Virginia
@comcastcares I am in remote hell. I have changed batteries. I went to google to learn to reset . You have me setting up a new remote! Trying all sorts of codes. My tv acts like it is possessed jumping around channels . #help
Comcast Xfinity Issues Reports
Latest outage, problems and issue reports in social media:
- Sean Anomaly (@SeanAnomaly) reported
@dalocksmith @Xfinity @XfinitySupport i've literally lost thousands of dollars due to their incompetence and terrible customer service**** xfinity forever, dude
- India (@india_raquel_) reported
@Xfinity another outage smh unacceptable
- Denise (@HOLLADZA) reported
@Xfinity your automated system and customer service suck! Still on hold after 50 minutes! Your billing is a scam and rips people off! Worst company to work with.
- milky titt*es (@yomyjuggs) reported
Like I’m trying to get this cable installed before the damn game tonight smfh. Of course it’s a ******* problem @Xfinity
- Mark Levesque (@markballzout) reported
@Xfinity I thought your customer service was supposed to have gotten better. Internet has been crapping out all day and then I wait on hold just to get hung up on when someone finally picks up the phone? Shameful
- 📦 (@bx1_22) reported
@dimplesNOpimple @_aprilreign_ @TMobile Xfinity Mobile is great, especially if you're a Comcast customer
- Briana (@unleashtheceo) reported
Just went 25 hours without service as of yesterday and surprise surprise, my service is down AGAIN. @XfinitySupport @Xfinity save your generic “we thank you for your patience” bullsh*t. I’m cancelling services first thing in the morning.
- Abby (@catnipzzz_) reported
Yeah I'm done with @Xfinity another outage really it's a Saturday night??
- Brennan Blumenthal (@BrennanBlument1) reported
@Xfinity I have to sign in to my account and then sign in again to talk to automated response robot to tell you I pay too much money for my internet to be out in a first world country at 2am?
- braska_dadbod (@DavidMacrander) reported
@hawkguymatt @Xfinity @YouTubeTV We use Hulu live during sports season and when March madness ends, we cancel it until week 0 again. It’s worked really well and we save money for 4 months because we literally don’t watch cable tv programming.
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