Comcast Xfinity Outage in Arlington, Virginia (2024)

Comcast Xfinity Outage in Arlington, Virginia (1)

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The latest reports from users having issues in Arlington come from postal codes 22203, 22209, 22207, 22204 and 22206.

Comcast is an American telecommunications company that offers cable television, internet, telephone and wireless services to consumer under the Xfinity brand. These offerings are usually available in triple play packages. Comcast Xfinity is the largest cable TV company and largest home Internet service provider in the United States.

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What isn't working?

Please let us know what issue you are experiencing with Comcast Xfinity:

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In the last three months, how would you rate Comcast Xfinity?

2.20 out of 5 123,682 ratings

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Problems in the last 24 hours in Arlington, Virginia

The chart below shows the number of Comcast Xfinity reports we have received in the last 24 hours from users in Arlington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Comcast Xfinity Outage in Arlington, Virginia (9)

At the moment, we haven't detected any problems at Comcast Xfinity. Are you experiencing issues or an outage? Leave a message in the comments section!

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Most Reported Problems

The following are the most recent problems reported by Comcast Xfinity users through our website.

  1. Comcast Xfinity Outage in Arlington, Virginia (10)

    Internet (59%)

  2. Comcast Xfinity Outage in Arlington, Virginia (11)

    TV (13%)

  3. Comcast Xfinity Outage in Arlington, Virginia (12)

    Wi-fi (12%)

  4. Comcast Xfinity Outage in Arlington, Virginia (13)

    Total Blackout (7%)

  5. Comcast Xfinity Outage in Arlington, Virginia (14)

    E-mail (6%)

  6. Comcast Xfinity Outage in Arlington, Virginia (15)

    Phone (3%)

Live Outage Map Near Arlington, Virginia

The most recent Comcast Xfinity outage reports came from the following cities:Washington, D.C., Alexandria, Fort Washington, Arlington, Fort Belvoir, Clinton, Fairfax, Potomac, McLean, Silver Spring, Chevy Chase, Hyattsville, Vienna, Falls Church and Annandale.

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CityProblem TypeReport Time
Comcast Xfinity Outage in Arlington, Virginia (16)Washington, D.C.TV
Comcast Xfinity Outage in Arlington, Virginia (17)Washington, D.C.Internet
Comcast Xfinity Outage in Arlington, Virginia (18)Washington, D.C.Internet
Comcast Xfinity Outage in Arlington, Virginia (19)Washington, D.C.Internet
Comcast Xfinity Outage in Arlington, Virginia (20)Washington, D.C.Wi-fi
Comcast Xfinity Outage in Arlington, Virginia (21)Washington, D.C.Internet

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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

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Comcast Xfinity Issues Reports Near Arlington, Virginia

Latest outage, problems and issue reports in Arlington and nearby locations:

  • Comcast Xfinity Outage in Arlington, Virginia (22)Nik Nak Podcast (@NikNakPod) reported fromWashington, D.C., District of Columbia

    @Xfinity outsourcing customer service may save you some $ on wages, but is hurting your customer service…shouldn’t even call it service. Call it customer pain

  • Comcast Xfinity Outage in Arlington, Virginia (23)KML (@KaMeLPullin) reported fromFranconia, Virginia

    @Xfinity No, savings don't. You just told me you're overcharging me for slow speed, and every one else paying what I'm paying has much faster internet.DONT PICK XFINITY!

  • Comcast Xfinity Outage in Arlington, Virginia (24)Rhianna would rather be sailing (@rhiaufdeutsch) reported fromBethesda, Maryland

    Dear @comcast. I am literally leaving the country. There is nothing you can do to convince me to keep my service. Why can't the bot help me cancel??

  • Comcast Xfinity Outage in Arlington, Virginia (25)Lil Miss 12(b)(6) ✨ (@StephInTheeCity) reported fromWashington, D.C., District of Columbia

    my internet won't let me be great again @Xfinity y'all are the worst. I can't even go a full work day without connection interruptions I think it might be time for me to switch to @verizonfios at this point

  • Comcast Xfinity Outage in Arlington, Virginia (26)DONALD B KASPER (@DcWheelman) reported fromWashington, D.C., District of Columbia

    @RCNconnects looks like cash register honest will end our relationship as well over a year of pulling RCN teeth to honor promos the one still not honored is the $100 Visa card never received never replaced looks like Xfinity here we come no more $ from me for RCN

  • Comcast Xfinity Outage in Arlington, Virginia (27)clau (@_Cloudia9G) reported fromWashington, D.C., District of Columbia

    @xfinity customer service makes me want to gauge my eyes out

  • Comcast Xfinity Outage in Arlington, Virginia (28)Steve (@dcsteve5) reported fromArlington, Virginia

    @LouisPeitzman I went through the rabbit hole on this. Comcast wanted YouTube TV to bundle Peaco*ck with the service in the new contract to boost Peaco*ck’s subscriber count. YT said no and was like “we’ll advertise it and see how many new subs you can get to see if people think it’s worth it”

  • Comcast Xfinity Outage in Arlington, Virginia (29)Robert Gonzalez (@RobertG2001) reported fromArlington, Virginia

    Xfinity still has yet to carry the channel of ACC Network which is part of the renegotiation agreement when it expires before 2021.

  • Comcast Xfinity Outage in Arlington, Virginia (30)Dan Criswell (@DanCriswell) reported fromWashington, D.C., District of Columbia

    Worked for Comcast for 3+ years and am still having major issues with @Xfinity customer service.

  • Comcast Xfinity Outage in Arlington, Virginia (31)Pupatella Pizza (@PupatellaPizza) reported fromArlington, Virginia

    We're having some connectivity issues with Comcast and our POS system at our Wilson Blvd location, phones and internet are down. We can still do orders, just in person only at the moment. Sorry for the inconvenience. #pupatella #arlingtonva

  • Comcast Xfinity Outage in Arlington, Virginia (32)Robert Gonzalez (@RobertG2001) reported fromArlington, Virginia

    Bad news in the Central and North of New Jersey if you have Xfinity and you watch sports you may lose the channel of MSG Network. Xfinity has until September 30 to make an agreement or else they drop MSG Network.

  • Comcast Xfinity Outage in Arlington, Virginia (33)Antonett Garrett (@iwearthearmour) reported fromWashington, D.C., District of Columbia

    @Xfinity I had to call 3 times to get my issue resolved the 1st 2 reps were foreign and didn’t provide good customer service the last was American and resolved my issue!!!!! by resetting the box!!!

  • Comcast Xfinity Outage in Arlington, Virginia (34)Robert Gonzalez (@RobertG2001) reported fromArlington, Virginia

    Xfinity still does not have ACC Network. On the small bright side would be is the carriage deal between Xfinity and The Walt Disney Company which owns local ABC stations along with ESPN and Disney channels expires this month.

  • Comcast Xfinity Outage in Arlington, Virginia (35)Ryan McCann (@WRyanMcCann) reported fromWashington, D.C., District of Columbia

    @NE__Adfifty I don’t mind it via Apple TV but if it’s through the Comcast box then yeah it’s bad, all their apps are wonky on there

  • Comcast Xfinity Outage in Arlington, Virginia (36)Robert Gonzalez (@RobertG2001) reported fromArlington, Virginia

    That means when they renegotiate, the Disney Company will force Xfinity to carry ACC Network or else Xfinity may temporarily lose channels that Disney owns which I’m talking about blackouts.

  • Comcast Xfinity Outage in Arlington, Virginia (37)King_RUGA (@Big_Ruga81) reported fromWashington, D.C., District of Columbia

    This Operator From @Xfinity Just Ask Me Have A Me & House Hold Been Tested & Be Injected With That BS!!Mann If Y’all Don’t Fix WiFi & Get ******** On Somewhere!!

  • Comcast Xfinity Outage in Arlington, Virginia (38)L. Alford, MD (@wdcfootballfan) reported fromSilver Spring, Maryland

    @Xfinity Where is my cable service and internet?

  • Comcast Xfinity Outage in Arlington, Virginia (39)Isabella (@Bellaaaaalaaa) reported fromArlington, Virginia

    I love how reliable @Xfinity is. It’s like it never disconnects and always shows that accurately on the outage map. I just love that I don’t have to go into the office half way through the day during a pandemic because my internet disconnected.

  • Comcast Xfinity Outage in Arlington, Virginia (40)Robert Gonzalez (@RobertG2001) reported fromArlington, Virginia

    NHL season is 11 days away and NBA season is 18 days away. If you live Central or Northern New Jersey and you have Comcast unfortunately you’re out of luck because Comcast today pulled the plug of MSG Network.

  • Comcast Xfinity Outage in Arlington, Virginia (41)Rebecca Gelinas (@wanderlust5) reported fromArlington, Virginia

    For the love of god @comcast all we wanted to do was transfer service from one local address to another. It has been TEN DAYS & your support team tells us is that it’s still “in progress.” HOURS on the phone today with support people who clearly do not understand. What a joke.

Comcast Xfinity Issues Reports

Latest outage, problems and issue reports in social media:

  • Comcast Xfinity Outage in Arlington, Virginia (42)Sean Anomaly (@SeanAnomaly) reported

    @dalocksmith @Xfinity @XfinitySupport i've literally lost thousands of dollars due to their incompetence and terrible customer service**** xfinity forever, dude

  • Comcast Xfinity Outage in Arlington, Virginia (43)India (@india_raquel_) reported

    @Xfinity another outage smh unacceptable

  • Comcast Xfinity Outage in Arlington, Virginia (44)Denise (@HOLLADZA) reported

    @Xfinity your automated system and customer service suck! Still on hold after 50 minutes! Your billing is a scam and rips people off! Worst company to work with.

  • Comcast Xfinity Outage in Arlington, Virginia (45)milky titt*es (@yomyjuggs) reported

    Like I’m trying to get this cable installed before the damn game tonight smfh. Of course it’s a ******* problem @Xfinity

  • Comcast Xfinity Outage in Arlington, Virginia (46)Mark Levesque (@markballzout) reported

    @Xfinity I thought your customer service was supposed to have gotten better. Internet has been crapping out all day and then I wait on hold just to get hung up on when someone finally picks up the phone? Shameful

  • Comcast Xfinity Outage in Arlington, Virginia (47)📦 (@bx1_22) reported

    @dimplesNOpimple @_aprilreign_ @TMobile Xfinity Mobile is great, especially if you're a Comcast customer

  • Comcast Xfinity Outage in Arlington, Virginia (48)Briana (@unleashtheceo) reported

    Just went 25 hours without service as of yesterday and surprise surprise, my service is down AGAIN. @XfinitySupport @Xfinity save your generic “we thank you for your patience” bullsh*t. I’m cancelling services first thing in the morning.

  • Comcast Xfinity Outage in Arlington, Virginia (49)Abby (@catnipzzz_) reported

    Yeah I'm done with @Xfinity another outage really it's a Saturday night??

  • Comcast Xfinity Outage in Arlington, Virginia (50)Brennan Blumenthal (@BrennanBlument1) reported

    @Xfinity I have to sign in to my account and then sign in again to talk to automated response robot to tell you I pay too much money for my internet to be out in a first world country at 2am?

  • Comcast Xfinity Outage in Arlington, Virginia (51)braska_dadbod (@DavidMacrander) reported

    @hawkguymatt @Xfinity @YouTubeTV We use Hulu live during sports season and when March madness ends, we cancel it until week 0 again. It’s worked really well and we save money for 4 months because we literally don’t watch cable tv programming.

Comcast Xfinity Outage in Arlington, Virginia (2024)

FAQs

How do I find out if Comcast is down in my area? ›

Check for a service outage
  1. Xfinity app. You can check for outages using the Xfinity app on your mobile phone. ...
  2. Status Center. Sign in to xfinity.com. ...
  3. Xfinity Outage Map. You can also view the Xfinity Outage Map to check for outages. ...
  4. Outage text message alerts. ...
  5. Outage credits. ...
  6. Additional information.

How do I report a Comcast outage in my area? ›

How to report a service issue
  1. You can report an issue by going to the Xfinity Status Center. ...
  2. We'll check for other device outages in your area, and you can enter your mobile number if you'd like to receive text message updates from us.
  3. After you click Submit, you'll see a confirmation message.

How do I speak to a live person at Xfinity? ›

How To Contact Xfinity
  1. Comcast Cable, One Comcast Center. 1701 John F. Kennedy Blvd. Philadelphia, PA 19103.
  2. 1-800-xfinity (1-800-934-6489)

Why is Xfinity cable not working? ›

Troubleshooting steps

Hand-tighten all cable connections to make sure they're not loose. If using an HDMI cable to connect the X1 TV Box to the TV, confirm that it's plugged into the proper locations. Power on both the TV and the X1 TV Box. Confirm that the TV is set to the proper input.

Why is my WiFi not working on Xfinity? ›

Check the device WiFi settings to ensure WiFi is on. Confirm the equipment cables are plugged in and the coaxial cable has been tightened as much as possible using your fingers to both the wall outlet and your modem or gateway. Make sure you are within a reachable WiFi coverage area from the modem or router.

Are Comcast and Xfinity the same? ›

Are Xfinity and Comcast the same thing? At their roots, Xfinity and Comcast are the same thing. Comcast is the parent company, and Xfinity is Comcast's brand for TV, internet, and home phone services.

How do you get straight to a person on the phone? ›

Say "I would like to speak to a person".

Or, repeat the words "operator," "agent," and “representative.” You can also try, "I would like to speak with a human being." Since these systems often miss the first 1/4 second of your statement, full sentences allow for a clearer understanding.

Does Xfinity have a 55+ plan for seniors? ›

Xfinity doesn't offer any discounted plans for seniors; however, we'd recommend looking into Xfinity Choice TV, which offers over 10 channels at an affordable monthly price of $30.

What number is 1 800 934 6489 Xfinity? ›

If you are a Comcast customer who would like to report an issue or you have a question about our new or existing services, please call Comcast at 1-800-Xfinity (800-934-6489).

Should there be a light on my Xfinity cable box? ›

Each Xfinity X1 TV Box has visible, forward-facing lights that behave differently depending on the status of the device. Learn what these lights mean on various X1 TV Box models. Note: Only RNG150 and XG1 TV Boxes have LED displays. Other X1 TV Box models (Xi3, Xi4, XiD and XG2) only have one power light.

Have internet but no cable? ›

Fiber, 4G, 5G, fixed wireless, mobile hotspots and satellite internet are all cable-free internet options. Fiber internet offers the fastest internet speeds, but is pricey and not widely available. Mobile hotspots, satellite and fixed wireless internet are the best options for rural homes.

What does blue light mean on an Xfinity box? ›

Blue blinking light. WPS mode. Your gateway is trying to make a connection with another wireless device. Once connected, your new device should be up and running.

How do I check my Comcast connection? ›

To see if the Full Network Test is available to you, go to the Xfinity app, select WiFi, select View WiFi equipment and then select Internet Health. If you see a Full Network Test tile, then you're good to go.

How do I reset my Comcast signal? ›

Troubleshoot internet through xfinity.com
  1. Go to the Devices page in your account. (You may be asked to sign in using your Xfinity ID and password.)
  2. Scroll down to the Devices section and click the recommended option.
  3. If the restart option presents itself, it can take up to 12 minutes to complete the restart.

How do I report low hanging Comcast cables? ›

Report an issue
  1. Visit xfinity.com/xfinityassistant. ...
  2. Type a message to let us know what your issue is. ...
  3. Choose the option that best describes your situation.
  4. Click Continue. ...
  5. Click Continue.

Why can't I get Comcast in my area? ›

You live outside of our service area. Your address is more than 300 feet from our physical network. We haven't extended our service line to your address. Your property owner, homeowners association or condominium association has an agreement with another service provider or won't give us access to provide our services.

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